Privacy Policy
Canada-focused privacy statement aligned with PIPEDA and provincial privacy laws.
Updated: — • Next scheduled review in —
Overview
Renstivon Interview Storytelling (“Renstivon”, “we”, “our”, “us”) provides interview storytelling courses and related services. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial statutes. Where Quebec Law 25 or other provincial rules impose additional requirements, we follow them.
“Personal information” means information about an identifiable individual. We strive for data minimization, purpose limitation, and meaningful consent.
Consent
We collect only necessary data to operate the site and courses. Optional analytics or marketing communications rely on your express consent. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. If consent is withdrawn, some services may be limited or unavailable.
How we obtain consent
We use context-based prompts, cookie banners, and opt-in checkboxes for optional features. Consent is recorded and stored securely. For sensitive information, we obtain explicit consent.
Purposes of Collection
- Account and course delivery, including progress tracking and certification.
- Customer support and service notifications.
- Security, fraud prevention, and service integrity.
- Optional analytics to improve course content and site usability (with consent).
- Marketing communications (with consent) compliant with Canadian Anti-Spam Legislation (CASL).
Legal Basis (Canada)
Our primary legal basis under PIPEDA is meaningful consent. We also process personal information to fulfill contracts, comply with legal obligations, and protect legitimate interests such as security and anti-fraud, balanced with your rights and expectations.
Quebec-specific notes
For individuals in Quebec, we meet transparency and governance obligations under Law 25, including breach reporting to the CAI when required, and we maintain an internal register of incidents.
Data Retention
Operational logs are stored for limited periods. Course-related records are retained only as long as necessary to deliver services, meet legal requirements, or resolve disputes. When no longer needed, data is securely deleted or anonymized.
Typical retention windows
- Support interactions: up to 24 months.
- Transaction records: 7 years or as required by tax laws.
- Operational security logs: 90 days unless required for investigations.
Data Residency & Cross‑Border Transfers
Your personal information may be processed in Canada and, when necessary, in other jurisdictions with appropriate safeguards and agreements. When data leaves your province or Canada, it may be subject to the laws of that jurisdiction. We use contractual and technical measures to protect the information.
Storage and safeguards
We select reputable service providers with strong security practices, apply encryption in transit, restrict access on a need‑to‑know basis, and conduct periodic reviews of suppliers.
Security
We implement administrative, technical, and physical safeguards proportionate to the sensitivity of the information, including access controls, audit logging, and incident response procedures. No method of transmission or storage is 100% secure; we continually improve our controls.
Breach notification
If a breach poses a real risk of significant harm, we will notify affected individuals and relevant regulators as required by Canadian law.
Commercial Electronic Messages (CASL)
We send commercial electronic messages only with express consent or where implied consent exists under CASL. All messages include identification and an unsubscribe mechanism. You can opt out at any time.
Automated Decision‑Making
We do not make decisions that produce legal or similarly significant effects based solely on automated processing. If this changes, we will provide meaningful information about the logic, significance, and consequences, and your options to request human review.
Children’s Privacy
Our services are intended for individuals aged 16 and over. We do not knowingly collect personal information from children. If you believe a child has provided data, contact us to delete it.
Your Rights
Subject to limited exceptions, you may request access to, correction of, or deletion of your personal information. We respond within statutory timelines (typically 30 days). You may also withdraw consent and request portability where applicable.
Submitting a request
Use the “Request my data” button above or contact us directly. We may ask for information to verify your identity. We provide reasons when we cannot fulfill a request in whole or in part.
Complaints & Oversight
If you have concerns about how we handle your personal information, contact us first so we can help. You may also escalate to the relevant privacy commissioner in your province or the Office of the Privacy Commissioner of Canada (OPC).
Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Material changes will be highlighted on this page. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact
Email [email protected] or call +1 (437) 555-0176. Keyword: renstivon.top